11. ETHICS, GOVERNANCE AND WHISTLEBLOWER POLICY

11.1 Ethical Standards

planetpositivelife.store enforces high integrity standards including:

• no bribery or corruption
• no conflicts of interest without disclosure
• no discrimination, harassment, or exploitative behavior
• no false sustainability narratives
• no manipulation of customers or sellers

11.2 Governance Controls

The Platform may implement:

• internal reviews of seller onboarding decisions
• audit trails on product approvals
• settlement and fraud review governance
• documentation checks and periodic compliance scoring

11.3 Whistleblower Mechanism

Confidential reporting is available for:

• fraud and corruption
• sustainability misrepresentation
• workplace misconduct
• data privacy misuse
• severe consumer harm issues