PLANET POSITIVE LIFE OFFICIAL PLATFORM POLICIES
PLANET POSITIVE LIFE OFFICIAL PLATFORM POLICIES
PLANET POSITIVE LIFE OFFICIAL PLATFORM POLICIES
3. SELLER ONBOARDING, OPEN LISTING, CURATION AND BACKGROUND CHECKS
3. SELLER ONBOARDING, OPEN LISTING, CURATION AND BACKGROUND CHECKS
3. SELLER ONBOARDING, OPEN LISTING, CURATION AND BACKGROUND CHECKS
3.1 Open Listing with Strict Curation
3.1 Open Listing with Strict Curation
3.1 Open Listing with Strict Curation
- planetpositivelife.store allows sellers to apply to list products. However:
- listings are not automatically approved
- seller onboarding requires verification and background checks
- product listings are reviewed for compliance and claim substantiation
- the Platform may accept, reject, pause, or remove listings and sellers based on standards
This approach supports scale while protecting trust and preventing greenwashing.
3.2 Seller Eligibility Requirements
3.2 Seller Eligibility Requirements
3.2 Seller Eligibility Requirements
Sellers must:
- be legally registered business entities or verified entrepreneurs
- maintain GST compliance where applicable
- comply with consumer product regulations and labeling requirements
- comply with labor laws and fair workplace practices
- comply with environmental laws and applicable sector-specific requirements
- ensure products are safe and lawful for sale in India
3.3 Background Checks and Due Diligence
3.3 Background Checks and Due Diligence
3.3 Background Checks and Due Diligence
The Platform may perform checks including:
- business registration validation
- GST and tax verification
- compliance declarations for product safety and legal labeling
- review of website, marketplace presence, or brand credibility
- validation of certifications (organic, FSC, GOTS, cruelty-free, etc.) where claimed
- checks for history of repeated consumer complaints, counterfeit claims, or regulatory penalties where feasible
Sellers must cooperate. Non-cooperation may lead to rejection or suspension.
3.4 Sustainability Screening and Claim Validation
3.4 Sustainability Screening and Claim Validation
3.4 Sustainability Screening and Claim Validation
- Sellers must ensure all sustainability claims are:
- accurate and not exaggerated
- supported with evidence
- clearly explained on the listing
Examples:
- If “recycled content” is claimed, specify percentage and material type where possible.
- If “plastic-free” is claimed, clarify packaging and product components.
- If “organic” is claimed, provide certification details or verified sourcing evidence.
Greenwashing is treated as a high-severity violation.
3.5 Ongoing Monitoring and Periodic Reviews
3.5 Ongoing Monitoring and Periodic Reviews
3.5 Ongoing Monitoring and Periodic Reviews
Approval is not permanent. The Platform may:
- audit listings randomly
- request updated documentation
- investigate complaints and returns trends
- suspend or remove listings that violate standards
- downgrade visibility or remove sustainability tags when claims are weak or unclear
3.6 Seller Responsibilities for Operations
3.6 Seller Responsibilities for Operations
3.6 Seller Responsibilities for Operations
Sellers must:
- maintain accurate inventory
- dispatch on time and keep tracking updated
- ensure packaging quality and sustainability compliance
- respond to customer queries within defined timelines
- manage returns and replacement workflows
- comply with settlement and reconciliation processes
